Privacy Policy — suprbaji

suprbaji collects personal information from players at various stages of their interaction with the platform. The categories of personal data we collect are described below. We collect only the information that is reasonably necessary for the purposes set out in this Privacy Policy, and we do not collect personal data beyond what is required for those purposes.

Registration Data

When you create an account on suprbaji, we collect the information you provide during the registration process. This includes your full legal name, date of birth, a valid email address or mobile phone number, and a username and password of your choosing. This information is used to create and manage your player account and to verify that you meet the minimum age requirement of 18 years.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which is required before processing withdrawals and may be triggered at any point during the account lifecycle — we may collect copies of government-issued identification documents such as a National ID card or passport, and proof of address documents. This information is collected and processed solely for the purpose of verifying your identity and complying with our anti-money laundering obligations.

Financial Transaction Data

suprbaji records details of all deposits and withdrawals made through your account. This includes the transaction amount in Bangladeshi Taka (৳), the payment method used (such as bKash, Nagad, Rocket, Upay, DBBL, City Bank, or BRAC Bank), transaction timestamps, and reference numbers. We do not store full payment credentials such as mobile banking PINs or bank login passwords — these are processed directly and securely by the respective payment providers.

Device and Technical Data

When you access suprbaji, our servers automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation purposes.

Gameplay and Betting Activity Data

We maintain records of your gameplay history, including games played, bets placed, outcomes, bonus usage, and session durations. This information is used to deliver personalised service, calculate bonuses, resolve disputes, and comply with our responsible gaming obligations.

Communications Data

If you contact our support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments. This data is used to resolve your query, improve our support services, and maintain an accurate record of your interactions with suprbaji.

Data Category	Examples	Collected At
Registration Data	Name, date of birth, email, username	Account sign-up
KYC / Identity Data	National ID, passport, proof of address	Withdrawal request / verification
Financial Transaction Data	Deposit/withdrawal amounts, payment method, timestamps	Every transaction
Device & Technical Data	IP address, browser type, device info	Every platform session
Gameplay & Betting Data	Games played, bets, outcomes, session length	During active play
Communications Data	Live chat transcripts, support emails	Support interactions

suprbaji uses the personal data we collect for the specific, lawful purposes described below. We do not use your personal data for purposes that are incompatible with those stated here without first informing you and, where required, obtaining your consent.

• Account management: To create, maintain, and administer your player account, verify your identity, and process your login sessions securely.
• Transaction processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, DBBL, City Bank, and BRAC Bank, and to maintain accurate financial records of your account activity.
• Regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML) and Know Your Customer (KYC) requirements, including verifying your identity before processing withdrawals and monitoring transactions for suspicious activity.
• Responsible gaming: To monitor your gameplay patterns for indicators of problem gambling behaviour, and to respond appropriately when self-exclusion or account restriction requests are made.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support services.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security incidents that could harm you or other players.
• Platform improvement: To analyse aggregated and anonymised usage data in order to improve the performance, design, and game content of the suprbaji platform.
• Personalisation: To deliver promotional offers, bonus notifications, and platform updates that are relevant to your gameplay preferences and account history, where you have not opted out of such communications.
• Legal and contractual obligations: To enforce our Terms & Conditions, respond to regulatory enquiries, and comply with any legal obligations applicable to the operation of the suprbaji platform.

suprbaji does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may, however, share your personal data with specific categories of third parties where it is necessary to deliver our services, comply with legal obligations, or protect the security of the platform. All third parties with whom we share personal data are contractually required to process that data only for the purposes specified and in accordance with applicable data protection standards.

Payment Service Providers

In order to process your deposits and withdrawals, we share the necessary transaction details with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers process your payment information under their own privacy policies and security frameworks. suprbaji does not receive or store your full mobile banking credentials from these providers.

KYC and Identity Verification Providers

Where we engage third-party service providers to assist with KYC verification and identity document authentication, we may share the relevant identity documents you submit with those providers. These providers are bound by strict confidentiality and data processing agreements.

Game Content Providers

Casino games on suprbaji are supplied by licensed game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers may receive technical session data (such as game round identifiers and bet values) as part of the game delivery infrastructure. They do not receive your full personal profile or financial details beyond what is required for game session management.

Fraud Prevention and Security Services

We may share device and session data with fraud prevention service providers to detect and prevent account takeover, bonus abuse, and other forms of platform fraud. This data is used exclusively for security purposes.

Legal and Regulatory Authorities

suprbaji will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by applicable law, court order, or where such disclosure is necessary to protect the safety of our players or the integrity of the platform.

suprbaji uses cookies and similar tracking technologies to operate the platform efficiently, maintain your session state, and gather analytical data about how the platform is used. A cookie is a small text file that is stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot be used to access other files on your device.

The following categories of cookies are used on suprbaji:

• Essential / Strictly Necessary Cookies: These cookies are required for the platform to function correctly. They maintain your login session, remember your preferences during a session, and enable core features such as the game lobby, deposit flow, and account dashboard. These cookies cannot be disabled without impairing your ability to use suprbaji.
• Analytical / Performance Cookies: These cookies collect anonymised information about how players navigate the platform — which pages are visited most frequently, how long sessions last, and where errors occur. This data helps us identify areas for improvement. The information gathered by these cookies does not personally identify individual players.
• Functional Cookies: These cookies allow suprbaji to remember choices you have made, such as your preferred language settings or display preferences, so that you do not need to re-enter them on each visit.
• Security Cookies: These cookies are used to detect and prevent fraudulent activity, including monitoring for unusual login patterns, multiple session anomalies, and bot activity.

Most web browsers allow you to control cookie settings through the browser's privacy or settings menu. You may choose to block or delete cookies; however, blocking essential cookies will prevent you from logging in to or using suprbaji. Please refer to your browser's help documentation for guidance on managing cookie preferences.

The security of your personal data is a priority for suprbaji. We implement a range of technical and organisational measures designed to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the suprbaji platform is encrypted using industry-standard 256-bit SSL/TLS encryption, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Secure Server Infrastructure: Player data is stored on secure servers with restricted physical and logical access controls. Access to personal data is limited to authorised suprbaji personnel who require it for legitimate operational purposes.
• Password Security: Account passwords are stored in hashed form using a strong cryptographic algorithm. suprbaji does not have access to your plain-text password at any point after account creation.
• Fraud Monitoring: Our security team monitors platform activity continuously for indicators of unauthorised access, account takeover attempts, and suspicious transaction patterns.
• Access Controls: Internal access to personal data is governed by role-based access controls. Staff members access only the data necessary for their specific job function.

While suprbaji takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own account credentials. If you believe your suprbaji account has been compromised, contact our support team immediately at support@suprbaji.

suprbaji retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or for as long as we are required to retain it under applicable legal, regulatory, or contractual obligations.

The following general retention principles apply:

• Active account data is retained for the duration of your account's active status on the suprbaji platform.
• Transaction records and KYC documents are retained for a minimum period following account closure in order to comply with anti-money laundering record-keeping requirements. The specific minimum retention period is determined by applicable regulatory standards.
• Support communications are retained for a reasonable period following the resolution of your query, in order to support the resolution of any subsequent related issues.
• Security and fraud logs are retained for a period consistent with the nature of the security monitoring activity involved.

When personal data is no longer required and there is no legal obligation to retain it, suprbaji will securely delete or anonymise the data in a manner that prevents recovery or reconstruction of the original information. Anonymised, aggregated data (from which no individual player can be identified) may be retained indefinitely for analytical purposes.

If you request the closure of your suprbaji account, we will begin the data retention review process. Data that is not subject to mandatory retention obligations will be scheduled for deletion in accordance with our internal data governance procedures. We will confirm the outcome of your data deletion request via the email address registered to your account.

As a player on suprbaji, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at support@suprbaji. We will respond to your request within a reasonable timeframe and without undue delay.

• Right of Access: You have the right to request a copy of the personal data that suprbaji holds about you, along with information about the purposes for which it is processed and the parties with whom it has been shared.
• Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account information directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data. This right is subject to any legal or regulatory retention obligations that require us to retain your data for a minimum period. Where erasure is not possible due to such obligations, we will inform you of the applicable retention period.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in specific circumstances — for example, where you have contested the accuracy of the data and a review is pending.
• Right to Data Portability: Where technically feasible, you may request that we provide you with your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object to Marketing: You have the right to object at any time to the use of your personal data for direct marketing purposes, including promotional communications about bonuses and new games. Exercising this right will not affect your ability to continue using suprbaji.

suprbaji reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and services. The effective date displayed at the top of this page will be updated whenever material changes are made to the Policy.

Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is processed or your rights in relation to that data — suprbaji will notify registered players via the email address on file or via a prominent notice on the suprbaji platform prior to the changes taking effect. For minor or administrative updates, the revised Policy will be published on this page without direct notification.

Continued use of the suprbaji platform following the publication of an updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. We encourage all players to review this Privacy Policy periodically to stay informed of how suprbaji handles personal data. If you do not agree with any changes to this Policy, you should discontinue your use of the platform and may request account closure by contacting our support team.

For any questions or concerns about this Privacy Policy or about how suprbaji handles your personal data, please contact us at support@suprbaji. Our support team is available 24/7 via live chat and email to assist you.